Track Your Shipment

No reference to hand? Try a sample: (in transit), (out for delivery), (delivered), (packed).

Status guide

What Each Stage Means

Five states, no jargon. You will get an SMS the moment your shipment moves into a new one.

Booking confirmed

Date locked, crew and truck assigned. You can still change the inventory up to 72 hours before.

Packed & loaded

Every item ticked off the inventory sheet and sealed. You countersign before the doors close.

In transit

On the road. Long-distance loads report position at every rest stop and weigh station.

Out for delivery

Final leg. The crew leader calls roughly an hour ahead so you can sort parking and access.

Tracking FAQ

Questions About Your Shipment

It is the first line of your booking confirmation email, and it is printed at the top of the inventory sheet the crew leader hands you on loading day. References always start with MP followed by six digits.

Local moves update at each of the five stages. Long-distance loads also report at every mandated rest stop and weigh station, which usually works out to three or four updates a day.

Call dispatch on the number in the crew card — they can see the truck's live position. Weather and road closures are the usual cause. If a delay pushes past 24 hours we waive the storage-in-transit fee automatically.

Yes. Nominate them in writing at least 24 hours ahead and they will need photo ID matching the name you gave us. They sign the same condition report you would.